Terms of Service

Last Updated: November 10, 2026

Welcome to Waterlogged! We're happy you're here.

This website, www.staywaterlogged.com, is operated by Waterlogged Apparel and Gifts LLC, doing business as Waterlogged, located in Port St. Joe, Florida.

Throughout this website, the terms "we," "us," and "our" refer to Waterlogged.

By visiting our website or purchasing from us, you agree to the following Terms of Service. Please review them before placing an order.

1. Products & Availability

Waterlogged offers apparel, accessories, outdoor gear, gifts, and lifestyle products.

We make every effort to accurately display product descriptions, colors, sizes, and availability. However, colors may appear slightly different depending on your device or screen settings.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or correct errors in product information and pricing.

If an item becomes unavailable after an order is placed, we will contact you to arrange an appropriate resolution, including a refund when applicable.

2. Pricing & Payments

All prices are listed in U.S. dollars unless otherwise stated.

Prices and promotions may change without notice. Applicable taxes and shipping charges will be calculated and displayed during checkout.

Payments are processed securely through Shopify and supported payment providers.

By placing an order, you confirm that your payment and billing information is accurate and that you are authorized to use the selected payment method.

3. Order Processing & Shipping

We work to prepare and ship orders as promptly as possible.

Shipping costs and available delivery options are displayed during checkout.

Delivery estimates are not guaranteed unless expressly stated otherwise. Delays may occur due to weather, carrier disruptions, holidays, or other circumstances beyond our control.

Customers are responsible for providing accurate shipping information.

For additional details, please review our Shipping Policy.

Nothing in these terms limits your rights to cancellation or refunds required by applicable law for delayed or unfulfilled orders.

4. Returns & Refunds

We want you to love your Waterlogged purchases!

Eligible merchandise may be returned within 14 days of delivery for online orders or 14 days of purchase for in-store orders.

Approved returns will be refunded to the original payment method.

Returned items must be unused, unworn, unwashed, and in their original condition with tags attached. Proof of purchase is required.

Customers are responsible for regular return shipping costs. Original shipping charges are nonrefundable for change-of-mind returns.

Final Sale Items:

• Swimwear

• Sale and clearance merchandise

• Seasonal and holiday merchandise clearly marked final sale

Final-sale restrictions do not limit remedies required by law for damaged, defective, or incorrect merchandise.

For complete details, please review our Returns & Refunds Policy.

5. Exchanges

Exchanges are subject to product availability.

If your requested replacement is unavailable, eligible merchandise may be returned according to our Returns & Refunds Policy.

6. Damaged or Incorrect Merchandise

If you receive damaged, defective, or incorrect merchandise, please contact us promptly.

We may request your order number and photographs to help resolve the issue.

Waterlogged will work with you to provide an appropriate resolution, including covering return shipping when necessary to correct our error.

7. Promotions & Discounts

Promotional offers, discount codes, and special sales may be subject to additional terms.

Unless otherwise stated, promotions cannot be combined with other offers.

We reserve the right to correct promotional errors and discontinue promotions, subject to applicable law and any commitments already made.

8. Customer Accounts & Information

Customers agree to provide accurate information when placing orders or creating accounts.

You are responsible for maintaining the confidentiality of your account login information.

We reserve the right to restrict accounts involved in fraudulent or unlawful activity.

9. Website Content & Intellectual Property

All original Waterlogged branding, logos, website content, photographs, graphics, and designs owned by Waterlogged are protected by applicable intellectual property laws.

Product names, trademarks, and brand imagery belonging to third-party brands remain the property of their respective owners.

Content may not be copied, reproduced, or used commercially without permission from the appropriate rights holder.

10. Acceptable Website Use

You agree not to use our website for unlawful or fraudulent activities.

You may not attempt to interfere with website security, introduce malicious software, or misuse our services.

We reserve the right to restrict access when necessary to protect our business, customers, and website.

11. Third-Party Services

Our website is powered by Shopify and may use third-party applications, payment processors, and shipping providers.

These providers may have their own terms and policies.

Waterlogged is not responsible for independent third-party websites or services that we do not control, except as required by applicable law.

12. Privacy

We respect your privacy.

Information collected during shopping and checkout is handled in accordance with our Privacy Policy and applicable privacy laws.

Please review our Privacy Policy for additional details regarding how customer information is collected, used, and protected.

13. Limitation of Liability

To the extent permitted by applicable law, Waterlogged is not responsible for indirect or consequential losses arising from use of this website.

Nothing in these Terms of Service excludes liability or limits consumer rights that cannot legally be excluded or limited.

14. Changes to These Terms

We may update these Terms of Service periodically.

Changes will be published on this page with an updated revision date.

For purchases already completed, changes will not retroactively remove rights or remedies that applied at the time of purchase.

15. Governing Law

These Terms of Service are governed by the laws of the State of Florida, United States, to the extent permitted by applicable law.

Nothing in this section limits mandatory consumer protections that may apply in another jurisdiction.

16. Contact Information

For questions about orders, products, returns, or these Terms of Service, please contact:

Waterlogged Apparel and Gifts LLC

Waterlogged

407 Reid Avenue, Suite A

Port St. Joe, FL 32456

Phone: (850) 227-6191

Website: www.staywaterlogged.com

Email: waterlogged.store@gmail.com

Stay Waterlogged, Not Watered Down.